Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution warranty with all of our website hosting services packages, meaning that each assistance request you send is going to be answered to in only 60 minutes maximum. Our support staff members are trained to very fast take care of any issue and to offer you quick guidance on any concern that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any concern you’ve got connected with Banawayz Hosting’s offerings. We have now employees present all of the time to give you support at any time needed. Feel free to use the ticket system or post an e–mail at any time, or pick–up the phone or use the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish support while working within the Control Panel, you can always press the Help control key and locate your issue in the variety of articles that will came up. We have also turned almost all articles and reviews into instructional videos. The listing of video clips will come up if you choose the Videos option located in each section.