1 hour ticket response
We are dedicated to providing a fast and proper answer to every client support ticket sent by a client. Our expert technical support engineers will examine your query and will think of the most effective option. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, our average helpdesk ticket response time has proved to be twenty minutes.
A Premium Client Support Service
Each member of our support staff has lots of years of experience in the website hosting services market and the vast majority of them have been with us for at least five years. They all are prepared to reply to all your questions in the most competent way possible.
An Intuitive Help Section
Incorporated into the Site Control Panel is an easy–to–navigate Help Center section, which includes various information sources. You can browse through a frequently updated knowledge base offering web hosting account administration articles and site administration articles, watch the instructional video tutorials or examine the F.A.Q. library.
