A live chat is among the many methods of communication offered by some web hosting companies as a part of their support services. Depending on the provider, the chat can be used for pre-sales, billing and/or technical assistance. This method of contact is faster than a support ticket and it makes it much less likely to misspell or misunderstand a word as compared to a call with a representative. Furthermore, when the problem that you have needs some time to be reviewed and taken care of, you are able to do something else meanwhile instead of just waiting, as you would have to do if you call. You can also take advantage of a live chat support service without charge provided that you have world wide web accessibility even when your web hosting supplier is based in a different country and they don't have a local telephone number you can call.

Live Chat Support in Website Hosting

As part of the support services that we offer for all of our website hosting services, you can find live chat support that is available every single day, even on holidays. You're able to contact us no matter if you already own an account or not, since we will support you with nearly anything, ranging from providing you with common information about our services in case you aren't a customer yet and you're thinking about obtaining one of the plans, to helping you with creating an email account in an e-mail client. Part of the problems are more complicated and time-consuming, therefore you will have to employ the ticketing system which is built-in the Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is designed for all of our prospective and present customers. If you are looking for a new website hosting account, you are able to chat in real time to one of our representatives and obtain more info about our Linux semi-dedicated hosting so that you can pick the right plan for your web sites. In the event that you already have an account with us, we'll be able to support you in a very timely manner with general, billing and 1st level technicalmatters. Though sometimes you'll need to open a ticket since there're things that cannot be resolved through a live chat, we will assist you with lots of standard jobs, such as installing an e-mail account in an e-mail client or redirecting one domain name to another. As a result, you will receive quick support and you'll save many hours.