In case you have never opened a hosting account or you’re switching companies and the new one uses an account management tool that you have not seen before, you may become bewildered about how to accomplish a specific task in your account or on your computer. That is the reason why, many web hosting providers have set up a knowledge base, which outlines the most popular questions and difficulties related to their platform, instead of adding only some generic details. Such a knowledge base will enable you to find the necessary info quickly and effortlessly, so you won’t need to invest loads of time and efforts on things that may require something as simple as clicking on a button or marking a tickbox. In this way, not only can you get things done, but you can also discover a lot of new and valuable facts, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Website Hosting

If you’ve bought your first website hosting account from our company or have moved your site over to us, you will grow familiar with our platform and our custom Hepsia hosting Control Panel very quickly as we have prepared an in-depth web-based knowledge base where you can find all the information that you will ever need – both general info with regards to the service as a whole and more concrete info about the different features that you can use and the issues that you may face. The articles themselves are located in 2 places. The entire article list can be accessed through the Control Panel’s Help section. You can read articles that are dedicated to the different functions in each Control Panel section as well. You can discover how to accomplish practically everything, from creating an .htaccess config file to administering a mailing list, and all the articles offer in-depth guidelines, so you won’t ever become bewildered because of an ambiguous text. Certainly, if you encounter a more specific obstacle and you are unable to find anything about it in our knowledge base, you can touch base with our client care staff members 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled an extensive knowledge base for all our current and future customers, so if you buy a semi-dedicated server account from our company, you will be able to find any info that you require at any moment. We have a large number of informative help articles, which will help you understand better what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are merely two examples. Our in-depth tutorials will help you accomplish anything you wish – unzip an archive, import a MySQL database, forward a domain, and so on. Also, we’ve also got troubleshooting instructions, which will allow you to find out what induces a specific problem and the viable solutions for it. In case you cannot send emails or your domain name returns an HTTP 500 error message, for example, you can resort to our knowledge base and fix the issue momentarily. You can access the articles through any Control Panel section, as well as through the all-encompassing Help section.